Common Inquiries

Freetrade provides cutting-edge trading technology that blends traditional investing with innovative social trading features. Users can access a wide range of assets, such as stocks, cryptocurrencies, forex, commodities, ETFs, and CFDs, and can follow and copy the strategies of top traders. To begin, simply sign up and log in with your credentials.

Starting social trading on Freetrade involves connecting with experienced traders, monitoring their trades, and using tools like CopyTrader and CopyPortfolios to replicate their strategies. This allows newcomers to benefit from expert insights without needing deep market knowledge.

Compared with conventional brokers, Freetrade uniquely combines a wide variety of tradable assets with sophisticated social trading tools. Users can follow and mimic professional traders, contribute to the trading community, and automate trade copying through advanced features such as CopyTrader. The platform also offers specialized investment collections called CopyPortfolios, focused on specific themes and strategies.

Freetrade grants access to a diverse range of trading instruments, including global stocks, leading cryptocurrencies like Bitcoin and Ethereum, major forex pairs, commodities such as gold and oil, ETFs for diversified exposure, international indices, and leveraged CFDs across various asset categories.

Freetrade’s platform is accessible globally; however, access may vary based on regional restrictions. To verify if you can use the service locally, visit the Freetrade Accessibility Page or contact support for regional details.

The minimum deposit for Freetrade ranges from $250 to $1,000, depending on your location. For specific details applicable to your region, check the Freetrade Deposit Page or consult the Help Center.

Go to the Freetrade website, click ‘Sign Up,’ provide your personal details, verify your identity, fund your account, and start trading using the platform’s tools.

Yes, Freetrade supports a mobile app compatible with both iOS and Android devices. The app enables full trading functionality, portfolio management, trader monitoring, and trade execution from anywhere.

To verify your Freetrade account, log in, go to ‘Account Verification,’ upload a valid ID and proof of address, and follow the prompts. The process usually takes between 24 and 48 hours to complete.

To reset your password, visit the login page, click on 'Forgot Password?', enter your registered email, follow the emailed link, and set a new password.

To deactivate your account, withdraw remaining funds, cancel subscriptions, contact customer support for the closing process, and follow their instructions to complete deactivation.

To update your details: 1) Log in to your Freetrade account, 2) Click on your profile icon and select 'Account Settings,' 3) Make desired changes, 4) Save to confirm; major updates might require additional verification.

CopyTrader allows users to automatically copy trades of top investors on Freetrade. Select a trader to follow, and your account will mirror their trades based on your allocated funds. It’s a valuable tool for beginners to learn and invest alongside experienced traders.

Thematic Groups feature specific combinations of trading strategies or assets, centered around certain themes. They enable diversified exposure and simplify investment management. Log in to "Freetrade" with your credentials to access this service.

You can customize your CopyTrader settings by: 1) Selecting a trader to copy, 2) Setting the investment amount, 3) Adjusting asset distribution percentages, 4) Applying risk management options like stop-loss orders, 5) Continually assessing performance and modifying your selections to match your financial goals.

Absolutely! Freetrade facilitates CFD trading with leverage options, enabling traders to open larger positions with less capital. While leverage can increase potential profits, it also magnifies risks, so it’s crucial to understand its implications thoroughly and use it responsibly according to your risk appetite.

The Freetrade Community Trading platform promotes interaction among traders, allowing them to share strategies, insights, and engage in discussions. Users can observe others’ trading activities, follow their trades, and collaborate, building a collective knowledge base for smarter investing.

To start with Freetrade: 1) Log in via the website or mobile app, 2) Browse through available assets for trading, 3) Place trades by selecting assets and entering investment amounts, 4) Track ongoing trades through the dashboard, 5) Use advanced tools, market insights, and social features to enhance your trading strategies.

Freetrade offers commission-free trading for a wide range of stocks, allowing users to buy and sell without paying commissions. Nonetheless, spreads might apply to CFD trades, and there could be fees for withdrawals or keeping positions overnight. It’s recommended to review the full fee schedule on Freetrade’s official website for detailed information.

Yes, Freetrade provides comprehensive details about overnight financing costs directly on its website, including rates for different asset classes. Traders are encouraged to review these costs regularly to understand the expenses associated with holding positions overnight.

The spread costs for trading CFDs on Freetrade depend on the specific asset. The spread is the difference between the purchase and sale prices, representing the trading cost. Assets with higher volatility tend to have wider spreads. Exact spread details for each instrument are available on the Freetrade platform prior to trade execution.

Withdrawals from Freetrade typically carry a $5 fee, with the initial withdrawal being complimentary. Processing times depend on the selected payment method, with some options offering quicker processing.

Deposits to Freetrade are free of charge, but transaction fees may apply depending on your payment method, such as credit cards, PayPal, or bank transfers. It's best to confirm these costs with your provider beforehand.

Overnight or rollover fees are applied to leveraged positions held overnight. These fees are influenced by leverage ratios, trade duration, asset type, and trade size. Detailed fee information for each asset is available on the Freetrade platform under 'Fees.'

Freetrade uses advanced security measures including SSL encryption for data transmission, two-factor authentication to secure accounts, conducting regular security audits, and complying with international data protection standards to maintain user confidentiality.

Yes, Freetrade ensures the protection of client funds through the use of segregated accounts, adherence to all applicable regulations, and implementing security protocols tailored to your jurisdiction. Client assets are kept separate from company capital, aligning with strict financial standards.

Increase your financial security by utilizing blockchain technology, consulting Freetrade for secure trading practices, exploring peer-to-peer lending options, and keeping up with the latest security innovations in digital finance.

While Freetrade commits to segregating client funds to improve security, it does not insure individual investments. Market volatility can influence asset values, so clients should be aware of these risks beforehand. For details on safety protocols, review Freetrade's Legal Disclosures.

Freetrade offers multiple support options, including live chat during business hours, email inquiries, a comprehensive Help Center, social media engagement, and phone support in select regions.

For technical difficulties, access the Help Center, submit a 'Contact Us' form with detailed descriptions, include relevant screenshots or logs, and await a response from the technical support team.

Freetrade usually responds to emails and contact forms within 24 hours. Live chat support is available during business hours for immediate assistance. Response times may vary during peak periods or holidays.

Support via live chat is available during business hours. Outside these times, inquiries can be submitted through email or the Help Center, with responses provided as support staff become available.

Freetrade supports various trading methods, including social trading with CopyTrader, diversified strategies through CopyPortfolios, a focus on long-term investments, and comprehensive market analysis. The best strategy depends on your investment goals, risk tolerance, and experience level.

While Freetrade provides an array of analytical tools, its customization options are somewhat limited compared to more advanced platforms. Users can personalize their experience by selecting traders to follow, adjusting portfolio allocations, and utilizing various charting tools to tailor their strategies.

Enhance your investment resilience by diversifying across asset classes, monitoring multiple traders, and balancing your portfolio allocations to mitigate overall risk.

Trading hours depend on the asset class: Forex trades 24/5, stock markets follow regular hours, cryptocurrencies are available 24/7, and commodities/indices have specific exchange hours.

Utilize Freetrade's advanced analysis tools such as trend indicators, drawing features, and pattern recognition to spot market movements early and refine your trading tactics.

Implement stop-loss and take-profit orders, determine suitable position sizes, diversify assets, use leverage cautiously, and conduct regular portfolio assessments to mitigate risks.

Log into your account, select the 'Withdraw' option, specify the amount and payment method, verify the details, and wait for the processing period, typically one to five business days.

Yes, Freetrade offers AutoTrader, a feature that allows you to set parameters for automatic trade execution, helping maintain disciplined and consistent trading practices.

Given the variations in tax regulations internationally, Freetrade supplies comprehensive transaction histories and reports to support tax submissions. Nevertheless, seeking advice from a tax specialist is strongly advised.

Tax obligations vary globally. Freetrade offers detailed transaction summaries to help with tax declarations. Consulting a tax expert for tailored advice is recommended.