Freetrade Support Center
We're here to support you every step of the way
At Freetrade, your satisfaction is our top concern. Our dedicated support team is available to answer your questions and troubleshoot any issues, ensuring a smooth trading experience.
Get in touch with Our Support TeamContact Your Support Team
Live Chat
Reach out to Freetrade whenever you need assistance through our platform.
Start a Live Chat NowEmail Support
For non-urgent inquiries, detailed support is available. You will receive a reply within one business day.
Send EmailPhone Support
For urgent or complex issues, assistance is available Monday to Friday, 9 AM – 6 PM (EST) at Freetrade.
Call NowSocial Media
Follow us on Instagram, TikTok, and Pinterest for the latest news and support resources.
Follow UsHelp Center
Access a wide range of educational content, tutorials, and interactive learning sessions.
Visit our Support CenterCommunity Forum
Join our community to share experiences, get advice, and find answers to common questions.
Become a Member of Our CommunityConnect Anytime
Live Chat
24/7
Always available to assist whenever you need help
Email Support
Trusted Customer Support Service
Quick responses during business days.
Phone Support
Achieve Financial Independence Today
Customer support accessible from 9 AM to 6 PM (UTC)
Help Center
Always available
Get instant help whenever you need it.
Customer Support Portal
1. Log In
Log in to your Freetrade account via the official website using your username and password.
Step 2: Visit the Help Center
Find the "Help" or "Support" section, typically located in the footer or main menu for assistance.
3. Select How to Get Support
Contact us via live chat, email, phone, or browse our self-help resources to find assistance that suits your preferences.
4. Provide Details
Please share your account information and detail your question or issue for quick support.
Access Solutions on Your Own
Help Center
Visit our extensive resource library for detailed guides and educational materials.
Access ResourceVideo Tutorials
View comprehensive video tutorials on how to efficiently navigate and use Freetrade.
Access ResourceCommunity Forums
Become part of our community to network with fellow investors and exchange valuable insights.
Access ResourceBoost Your Earnings with Our Dedicated Customer Support Team
Be Specific: Clearly outline your problem with all pertinent details or updates.
Include Account Information: Provide necessary data and /images if needed for support.
Choose Your Preferred Contact Channel: Use live chat for urgent issues and email for detailed inquiries.
Explore Freetrade: Obtain immediate answers before contacting support.
Have Your Details Ready: Keep your account info, transaction IDs, and relevant screenshots accessible when reaching out.
Support Tip: If waiting times are long, try reaching support via an alternative method for quicker assistance.